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Old 12-09-2018, 08:19 AM   #1
seg4527
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Trouble Activating License

So I sent a support ticket on this yesterday but am a little impatient and was hoping someone maybe could assist.

I've been playing OOTP for many years and have never run into this problem before.

I purchased a new computer and am trying to activate my license on the new computer.

The trouble lies in the fact that I can only activate the license when running OOTP in ADMIN mode on my computer.

I typically am not logged in as an admin though - just a local user.

When I enter the license it says "the game could not be activated".

If I run it as an admin,it activates the license just fine. However, I need to run it as an admin to play the game as well. If I run it as a local user it just starts in DEMO mode.

Running Windows 10, which was the same I had on my older computer where I was able to play as a local user no problem.

My initial thought was there was something blocking the internet access for whatever activates the license, and I tried temporarily turning off my firewall and anti-virus, which did nothing to solve the problem.

Any ideas?
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Old 12-09-2018, 04:03 PM   #2
mitchkenn
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Quote:
Originally Posted by seg4527 View Post
So I sent a support ticket on this yesterday but am a little impatient and was hoping someone maybe could assist.

I've been playing OOTP for many years and have never run into this problem before.

I purchased a new computer and am trying to activate my license on the new computer.

The trouble lies in the fact that I can only activate the license when running OOTP in ADMIN mode on my computer.

I typically am not logged in as an admin though - just a local user.

When I enter the license it says "the game could not be activated".

If I run it as an admin,it activates the license just fine. However, I need to run it as an admin to play the game as well. If I run it as a local user it just starts in DEMO mode.

Running Windows 10, which was the same I had on my older computer where I was able to play as a local user no problem.

My initial thought was there was something blocking the internet access for whatever activates the license, and I tried temporarily turning off my firewall and anti-virus, which did nothing to solve the problem.

Any ideas?
try right clicking on the OOTP 19 icon. (on windows) you should get "properties" to appear at the bottom of the list. click on compatibility tab - there is a box to click - run as an administer. that way every time you open OOTP it will be in administer mode.

hope this helps.
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Old 12-09-2018, 04:47 PM   #3
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Yeah, that's actually what I wound up doing. It's a minor inconvenience, but one I'll have to deal with every day, so I'm still wondering if there's a way to avoid this?

Never had this problem before - and especially since I was operating the same OOTP 19 on the same Windows 10 before it seems weird to me.
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