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Old 04-12-2018, 12:58 AM   #1
highandoutside
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19.3 not updating game

Weird, I downloaded patch 19.3 and did everything as normal and my game didn't update. Did it three more times and no dice. Any quick advice?
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Old 04-12-2018, 05:06 AM   #2
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What exactly do you mean when you said your game didn't update?
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Old 04-12-2018, 08:57 AM   #3
highandoutside
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I downloaded the patch and it is not installing. My game is still running version 19.2.41.

(I deleted a lot of items from my download file before downloading the patch, but I don't think that should anything to do with it)
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Old 04-12-2018, 09:16 AM   #4
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Did you run the patch file after downloading it?
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Old 04-12-2018, 09:32 AM   #5
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I click on the installer and it doesn't open. I downloaded the patch two or three times last night. This is on a Mac Air.

I just want to make sure it's nothing on the OOTP end of things. Although I don't have a good idea about what to do if it's on my end.
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Old 04-12-2018, 09:40 AM   #6
Lukas Berger
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Quote:
Originally Posted by highandoutside View Post
I click on the installer and it doesn't open. I downloaded the patch two or three times last night. This is on a Mac Air.

I just want to make sure it's nothing on the OOTP end of things. Although I don't have a good idea about what to do if it's on my end.
The patch is working fine from our end. If it's not opening for you it sounds like maybe the download is not completing properly.

So I'd recommend trying to download through a download manager, which will resume the download and finish it even if you have connection problems or the download times out.
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Old 04-12-2018, 09:44 AM   #7
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If its any consolation I have the steam version, and it seems to be hanging every so often. Its now 100 percent downloaded as I'm writing this but refuses to actually finish its complete stage



Edit: It just finished entirely.. must be a kink in the lines on steams server end ? Anyway, thought I'd report it just in case others have the same thing happen.

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Old 04-12-2018, 10:51 AM   #8
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Ok, thanks. Well, I see a new Hotfix is posted today, so I'll try and download that one later and hopefully everything is back to normal.
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Old 04-12-2018, 01:21 PM   #9
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Phew, latest hotfix loaded. At first it didn't, then I did a total reboot of the system and everything installed and now is ready to go. thanks all.
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