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Old 03-24-2018, 01:33 PM   #1
jdw31158
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Run out of things to try

I can't get it to run past the game set up screen. Once I click play game, I get a message that says "OOTP19.exe has stopped working." Brand new PC, running Windows 10. All drivers are updated. Should I try uninstalling and reinstalling? That's the only thing I haven't tried.
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Old 03-24-2018, 01:36 PM   #2
Lukas Berger
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Quote:
Originally Posted by jdw31158 View Post
I can't get it to run past the game set up screen. Once I click play game, I get a message that says "OOTP19.exe has stopped working." Brand new PC, running Windows 10. All drivers are updated. Should I try uninstalling and reinstalling? That's the only thing I haven't tried.
When you say game setup screen, do you mean the screen to setup and play out an actual game in 3d or when you try to setup a league from the main menu (historical, quickstart or standard setup)?
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Old 03-24-2018, 01:37 PM   #3
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Try checking out everything in the first post of this thread: http://www.ootpdevelopments.com/boar...d.php?t=286951

If the troubleshooting steps don't help, post here with the info I ask for about your system. That will give us something to go on.
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Old 03-24-2018, 01:46 PM   #4
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Originally Posted by Lukas Berger View Post
When you say game setup screen, do you mean the screen to setup and play out an actual game in 3d or when you try to setup a league from the main menu (historical, quickstart or standard setup)?
It happens when I do it in 3d. I'll try disabling the virus protection and defragging the hard drive. Thanks for responding so quickly.
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Old 03-24-2018, 01:47 PM   #5
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Since it's happening in a 3d game, try also paying particular attention to step 6 on the initial troubleshooting list as that applies specifically to in-game 3d related issues.
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Old 03-24-2018, 02:09 PM   #6
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I'll give that a shot. Thanks!
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